Information Technology Services
IT Service Desk
Information Services Technical Support provides communications services to the College in a wide range of areas.
The IT Service Desk is usually a good place to start for computer help and networking problems.
See the guide to using the Web Help Desk software.
- The IT Service Desk is located in the basement of Shain Library
- Phone: (860) 439-HELP (4357)
- Web Help Desk
- Web requests also should be submitted through Web Help Desk; Select "Web" from the dropdown menu.
- Google Chat: help@conncoll.edu
- For telephone support, please call x3663 (FONE)
The IT Service Desk is staffed at the following times:
ACADEMIC YEAR
Monday - Friday: 9:00 AM - 10:00 PM
Saturday: Closed
Sunday: 7:00 PM - 10:00 PM
Extended hours will be in place during final exams.
SEMESTER AND SUMMER BREAKS
Monday - Friday: 9:00 AM - 4:00 PM
